Preston (Lancs) to Sutton Coldfield Train Tickets & Timetables

Preston (Lancs) to Sutton Coldfield

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Preston (Lancs) facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for VT
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  Available on Platform 3/4. Automatic doors available on all waiting rooms.
- Station Buffet
  
  Yes
  
  Refreshments and shops available on Platform 3/4
- Toilets
  
  Yes
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Preston station
- Post Box
  
  Yes
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  
  Pick Up / Drop Off in the short stay car park on Butler St.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  Avanti West Coast Lost Property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Ticket gates
  
  No
Parking
- Contact Details
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Url: https://www.avantiwestcoast.co.uk/where-we-go/parking
  
  PR1 8AP
- Operator Name
  
  Avanti West Coast
- Name
  
  Station Car Park
- Spaces
  
  1025
- Charges
  
  Daily: £12.50
  Monthly: £166.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
- Number Accessible Spaces
  
  18
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  246
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Annotation
  
  Cycle hub by the Butler Street entrance 200 spaces
  9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
- Type
  
  Compounds
  Stands
Accessibility
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening hours
  
  Mon-Sun 04:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Step Free Access
  
  Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

Station Message

The lifts are out of order at Sutton Coldfield station.

Sutton Coldfield facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for LM
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
- Station Buffet
  
  No
- Toilets
  
  No
  
  N/A
- Accessible toilets
  
  No
  
  N/A
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Sutton Coldfield station
- Rail replacement locations
  
  Rail replacement vehicles will operate from the car park at the front of the station.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
  
  N/A
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  No
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On both platforms.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
  Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
  
  Url: https://www.nationalrail.co.uk/
- Operator Name
  
  Transport for West Midlands
- Name
  
  Station Car Park
- Spaces
  
  337
- Charges
  
  Daily: £1.30
  Saturday: £1.30
  Sunday: £1.30
  Note:
  Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
  Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
- Number Accessible Spaces
  
  17
- Accessible Spaces Note
  
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  14
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  lockers on the Lichfield platform and the stands are in the booking hall
- Type
  
  Stands
  Lockers
Accessibility
- Helpline
  
  0800 0248998
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening hours
  
  Mon-Thu 06:00 to 19:00
  Fri 06:00 to 20:00
  Sat 08:00 to 20:00
  Sun 09:00 to 17:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  A Ticket Vending Machine is located on Platform 2.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible toilets
  
  No
  
  N/A
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Possible in station car park or forecourt.

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Trains from Preston (Lancs)to Sutton Coldfield

Preston (Lancs) to Sutton Coldfield

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Preston (Lancs) facilities

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Sutton Coldfield facilities

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Trains from Preston (Lancs)
to Sutton Coldfield