Trains from Preston (Lancs)
to West Malling
From £69.00
Preston (Lancs) to West Mallingby train on average takes 4 hrs 0 mins
Preston (Lancs) to West Malling one way only
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Route info - Did you know!
- Trains depart every 52 minutes
- First train leaves Preston (Lancs) at 05:33
- Last train leaves Preston (Lancs) at 20:59
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Preston (Lancs) to West Malling train times
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Preston (Lancs) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Available on Platform 3/4. Automatic doors available on all waiting rooms.
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Station BuffetYes
Refreshments and shops available on Platform 3/4
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ToiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off in the short stay car park on Butler St.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gatesNo
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.avantiwestcoast.co.uk/where-we-go/parkingPR1 8AP -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces1025
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces18
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces246
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ShelteredYes
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CctvYes
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Annotation
Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sun 04:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Step Free Access
Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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West Malling facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting area off booking hall only available when staff are present
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Station BuffetYes
Coffee shop
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ToiletsYes
Booking Hall- Available during staffing hours
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Bus stop in the station forecourt.
Please note a mini bus operates between West Malling and East Malling
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CCTVYes
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Toilets
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AvailableYes
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Location
Booking Hall- Available during staffing hours
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces164
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ChargesOff-peak: £5.40
Daily: £5.90
Weekly: £26.60
Monthly: £98.20
Three Monthly: £293.50
Six Monthly: £586.00
Annual: £1,015.00
Saturday: £4.00
Sunday: £3.50
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces8
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces64
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ShelteredYes
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CctvNo
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Location
Platform 1
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:00 to 19:00
Sat 07:30 to 14:10
Sun 08:15 to 15:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
On platforms 1 and 2.
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Height Adjusted Ticket Office CounterYes
Counters can be raised or lowered to suit all customers
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesMaidstone East
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly
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Step Free Access
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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