Trains from Prudhoe
to Chatelherault
Book your tickets
Prudhoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
PLEASE NOT W/C 5/01/15 THE SHELTERS ARE TO BE REPLACED
WHICH WILL MEAN NO SHELTER FOR A FEW DAYS - APOLOGIES FOR ANY INCONVENIENCE
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the Bus interchange in the Station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Cards Only - No Cash Accepted
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Chatelherault facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Rail replacement locations
Buses pick up/drop off from the station car park, Carlisle Road.
Please click on the link below for the exact bus pick up location:-
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Spaces100
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ChargesFree
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Number Accessible Spaces6
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Accessible Spaces Note
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvNo
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category B1 station. This station has step-free access to both platforms
Please take care when boarding/alighting the train at the platform, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Blue Badge parking bays: 6
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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