Trains from Prudhoe
to City Thameslink
Book your tickets
Prudhoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
PLEASE NOT W/C 5/01/15 THE SHELTERS ARE TO BE REPLACED
WHICH WILL MEAN NO SHELTER FOR A FEW DAYS - APOLOGIES FOR ANY INCONVENIENCE
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the Bus interchange in the Station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Cards Only - No Cash Accepted
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Station Message
The down escalator to platform 2 and the up escalator from platform 1 to the Ludgate Hill entrance are out of service at City Thameslink station.
City Thameslink facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
Seating is available on both platforms.
Please note that both platforms are underground.
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Station BuffetYes
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ToiletsYes
Located at the Ludgate Hill entrance.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
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ShopsYes
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3pwSm7bFcM5OzVQOteJ0dP/a9eed2b48b7a1d558506ab61c9ea76c4/2023-09_CI_TL_RRB_CTK_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Located at the Ludgate Hill entrance.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
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AvailableYes
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is by the ticket office.
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Ticket gatesYes
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Bicycle Facilities
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Spaces28
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ShelteredNo
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CctvYes
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Location
Located in Pilgrim Street.
Cycles are left at owners risk. Abandoned cycles may be removed
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TypeStands
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Email - [email protected]
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station has level access between train and platform without assistance from staff.
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Staff help available opening hoursMon-Fri 05:00 to 23:30
Sat 08:00 to 21:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
This station has level access between train and platform without assistance from staff.
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).
The Assistance Meeting Point is by the ticket office.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.