Prudhoe to Grays Train Tickets & Timetables

Prudhoe to Grays

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Prudhoe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
  PLEASE NOT W/C 5/01/15 THE SHELTERS ARE TO BE REPLACED
  WHICH WILL MEAN NO SHELTER FOR A FEW DAYS - APOLOGIES FOR ANY INCONVENIENCE
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Prudhoe station
- Rail replacement locations
  
  Pick Up / Drop Off at the Bus interchange in the Station car park.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Wifi
- Annotation
  
  Find WiFi Hotspots around Prudhoe station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  4
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
  Lockers
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Cards Only - No Cash Accepted
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Station is unstaffed
  However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance

Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.

Grays facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster top-up is only available from the self-service ticket machines
  The nearest Oyster Ticket Shop that can issue a new Oyster Card is Dave's News, 81 High Street, Grays. RM17 6NX.
- Smartcard Issued
  
  No
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty Fares
  
  Penalty fares apply for CC
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  Yes
  
  Coffee shop located on platform 1
- Toilets
  
  Yes
  
  The toilets are located on Platform 1.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Shops
  
  Yes
  
  Newspaper kiosk in booking hall on platform 1
- Rail replacement locations
  
  Exit the station via platforms 2/3 and turn left onto Crown Road:
  - If travelling towards Rainham/Upminster/London, use bus bay 1
  - If travelling towards Tilbury/Southend, use bus bay 8
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 1.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
Wifi
- Annotation
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.c2c-online.co.uk/help-feedback/lost-property/
  
  03457 44 44 22
- Open
  
  Except Christmas Day and Boxing Day
- Operator Name
  
  Operated by c2c
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
  
  Email Address: [email protected]
  Url: http://www.ncp.co.uk
  
  0845 050 70 80
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  168
- Charges
  
  Per Hour: £1.00
  Daily: £8.40
  Weekly: £33.00
  Monthly: £127.00
  Three Monthly: £369.00
  Annual: £1,270.00
  Saturday: £3.20
  Sunday: £3.20
  Note:
  Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Number Accessible Spaces
  
  5
- Accessible Car Park Equipment
  
  No
- Accessible Car Park Equipment Note
  
  Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  78
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  At entrance to station car park and on Crown Road near to bus stops
- Type
  
  Stands
Accessibility
- Helpline
  
  03457 44 44 22
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Fri 06:00 to 21:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  Customer Service Staff
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Step Free Access
  
  There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
  
  Outside either entrance on Station Approach or Crown Road

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Prudhoeto Grays

Prudhoe to Grays

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Prudhoe facilities

Station Message

Grays facilities

Northern App

Northern App

Trains from Prudhoe
to Grays