Trains from Prudhoe
to Rhyl
Book your tickets
Prudhoe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
PLEASE NOT W/C 5/01/15 THE SHELTERS ARE TO BE REPLACED
WHICH WILL MEAN NO SHELTER FOR A FEW DAYS - APOLOGIES FOR ANY INCONVENIENCE
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the Bus interchange in the Station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Platform 2
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Cards Only - No Cash Accepted
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Rhyl facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW SmartCard, visit our website: www.tfw.wales
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Internal waiting area in the main concourse on platform 1 near the barriers
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is at Bay 6 in the adjoining bay station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Outside of these hours, assistance will be provided by the Conductor on the train.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
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Ticket gatesYes
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Parking
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Contact Details
1 hour: £1
3 hours: £2
Url: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/ Find-a- Council-car-park/ Rhyl- Railway-station.aspx01824 706000LL15 9AZ -
Operator NameDenbighshire County Council
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NameRhyl Railway Station
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Spaces38
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ChargesDaily: £7.00
Note:Parking Charges apply - Cheaper ticket available through ticket office (day ticket)
Or:
1 hour: £1
3 hours: £2
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff help available opening hoursMon-Sat 06:15 to 21:05
Sun 09:05 to 16:50 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access to Platform 1 (to Chester).
Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
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Ticket GatesYes
There are wide aisle gates available.
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.