Prudhoe to Thornaby Train Tickets & Timetables

Prudhoe to Thornaby

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Prudhoe facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  No
- Waiting Room
  
  No
  
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
  PLEASE NOT W/C 5/01/15 THE SHELTERS ARE TO BE REPLACED
  WHICH WILL MEAN NO SHELTER FOR A FEW DAYS - APOLOGIES FOR ANY INCONVENIENCE
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Prudhoe station
- Rail replacement locations
  
  Pick Up / Drop Off at the Bus interchange in the Station car park.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Wifi
- Annotation
  
  Find WiFi Hotspots around Prudhoe station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  4
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Platform 2
- Type
  
  Stands
  Lockers
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Cards Only - No Cash Accepted
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Station is unstaffed
  However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  Step free access from car park to station entrance

Thornaby facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
- Penalty Fares
  
  Penalty fares apply for TP
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Seating is available within the booking hall, which is heated, during staffed hours.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Thornaby station
- Rail replacement locations
  
  Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
Wifi
- Annotation
  
  Find WiFi Hotspots around Thornaby station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  360 600 1671
- Available
  
  No
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
  When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  01895 262 122
- Operator Name
  
  TransPennine Express
- Name
  
  Station Car Park
- Spaces
  
  60
- Charges
  
  Daily: £3.10
  Weekly: £13.50
  Monthly: £46.00
  Three Monthly: £120.00
  Annual: £365.00
- Number Accessible Spaces
  
  4
- Accessible Spaces Note
  
  Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
- Accessible Car Park Equipment
  
  Yes
- Accessible Car Park Equipment Note
  
  Customers can purchase their car parking tickets via the APCOA Connect app or website.
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  34
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  On the approach road opposite the ticket office
- Annotation
  
  In addition 3 lockers are rentable from Stockton Council located in the Car Park.
- Type
  
  Racks
Accessibility
- Helpline
  
  0800 107 2149
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Sat 05:45 to 19:00
  Sun 09:15 to 16:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  Middlesbrough
- Accessible toilets
  
  Yes
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
- Step Free Access
  
  This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

Northern App

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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Prudhoeto Thornaby

Prudhoe to Thornaby

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Prudhoe facilities

Thornaby facilities

Northern App

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Trains from Prudhoe
to Thornaby