Trains from Rainhill
to Pelaw Tyne & Wear Metro
Book your tickets
Rainhill facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
yes and shelter Mcr side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station entrance.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces0
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ChargesFree
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Number Accessible Spaces2
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Accessible Spaces Note
2 Accessible spaces only - no general parking provision
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Platfrom 2
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Annotation
10 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:00 to 23:50
Sun 08:45 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesSt Helens JunctionWhiston
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Accessible toiletsNo
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Step Free Access
- Category B Station
Level access to both platforms. However, passengers requiring step-free access to platform 2 should allow up to 20 minutes before train departure to allow ticket purchase from ticket office or TVM on platform 1. Alternatively tickets can be purchased online at www.northernrailway.co.uk
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available. There are now two designated Blue Badge holder parking spaces provided.
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Pelaw Tyne & Wear Metro facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionNo
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Ticket MachineNo
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Oyster Pre PayNo
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Oyster ValidatorNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Facilities
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Car ParkYes
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First Class LoungeNo
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Seated AreaNo
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Waiting RoomNo
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TrolleysNo
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Station BuffetNo
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ToiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Web KioskNo
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Post BoxNo
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Tourist Information OfficeNo
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Atm MachineNo
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Bureau De ChangeNo
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ShopsNo
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Rail replacement locations-
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Staffing and customer services
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Lost propertyYes
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AvailableNo
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Ticket gatesNo
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Parking
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Contact Details
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Spaces0
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.