Trains from Redcar British Steel
to Acton Main Line
Book your tickets
Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms available at the station.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toiletsNo
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Step Free Access
- Category C Station
This station is now closed
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Ticket GatesNo
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Impaired Mobility Set DownNo
There is no public access to this station.
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Acton Main Line facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from a ticket machine.
Zone 3
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkNo
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Seated AreaYes
Waiting Shelter located on platform 3&4 along with Multiple uncovered seats available on across platforms
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
On the paid side of the barrier in the stations ticket hall.
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
No rail replacement bus services operate from this station.
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CCTVYes
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Toilets
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AvailableYes
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Location
On the paid side of the barrier in the stations ticket hall.
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff assistance is available from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located in the stations ticket hall.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
Ramp is available for step-free boarding and alighting of trains
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- wheelchairs available from first to last train.
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Ticket GatesYes
Acton Mainline has a Secure Station accreditation.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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