Trains from Rufford
to Birmingham New Street
From £50.50

0800 138 5560 text relay 18001 0800 138 5560

The highest operating part of the telephone is 1140 mm above floor level.

• Category B Station

- Level access to both platforms from Station road up a 5 metre ramp or, from the car park up ramped car park entrance then 30 metres walk to platforms or, up 8 steps then along 20 metres walkway to platform.

To find our more about travelling around this station, please see the 360 map click here

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Journey Care assistance is available prior to travel via the relevant Train Operator:

• Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
• CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
• London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
• Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00

We can provide assistance at the station during the hours we're open to the public.  Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243. 

However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit Traintaxi

Located opposite Network Rail Reception on the main concourse

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators