Runcorn East to Basingstoke Train Tickets & Timetables

Runcorn East to Basingstoke

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Runcorn East facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Runcorn East station
- Rail replacement locations
  
  The rail replacement bus stop is on the main road near the station car park.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Local Authority
- Name
  
  Station Car Park
- Spaces
  
  50
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  16
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
  
  Located outside the ticket office on the wall
- Accessible toilets
  
  No
- Step Free Access
  
  Category B2.
  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
  Access between both platforms is via a footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  There is an unmarked location in the car park.
- Wheelchairs Available
  
  No

Basingstoke facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty Fares
  
  Penalty fares apply for SW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  All platforms.
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
  
  Accessible toilets on platforms 2/3 and 4.
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Post Box
  
  Yes
  
  Outside station
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  
  Station Forecourt, off Alencon Link
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.southwesternrailway.com/contact-and-help/lost-property
- Open
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Basingstoke.
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  DepartureScreens
- Customer Help Points
  
  Yes
  
  Customer Help points are located on every platform
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  Name: Basingstoke Bunion Place and North Yard Multi- Storey
  Spaces: 1207
  
  Number Accessible Spaces: 18
  Accessible Car Park Equipment: No
  Cctv: Yes
  Charges
  Off-peak: £5.00
  Per Hour: £1.70
  Daily: £10.00
  Weekly: £39.90
  Monthly: £140.70
  Three Monthly: £422.10
  Annual: £1,407.00
  Saturday: £5.00
  Sunday: £5.00
  Note:
  RingGo Code: 2012 (Bunnian Place) or 2001 (North Yard multi-storey).
  18 EV Charging points in the North Yard multi-storey.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £5.00.
  Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
  Blue Badge parking
  Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
  Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
  Register for Complimentary Blue Badge Parking.
- Car Park 2
  
  Notes
  Name: Basingstoke Premium Car Park
  Spaces: 20
  
  Number Accessible Spaces: 10
  Accessible Car Park Equipment: No
  Cctv: Yes
  Charges
  Off-peak: £6.20
  Daily: £12.50
  Annual: £1,799.00
  Saturday: £6.20
  Sunday: £6.20
  Note:
  RingGo Code 2024.
  Bank Holiday £6.20.
  Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £18.60.
Bicycle Facilities
- Spaces
  
  170
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Car park and platform 4
- Type
  
  Compounds
  Racks
Accessibility
- Helpline
  
  0800 5282100
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Sun 24h
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Provided by 3rd party companies, subject to availability.
- Accessible toilets
  
  Yes
- Step Free Access
  
  Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Runcorn Eastto Basingstoke

Runcorn East to Basingstoke

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Station Message

Runcorn East facilities

Basingstoke facilities

Notes

Charges

Notes

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Trains from Runcorn East
to Basingstoke