Trains from Runcorn East
to Blackhorse Road
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Blackhorse Road facilities
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Ticket office
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Ticket OfficeNo
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 3
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car ParkNo
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Seated AreaNo
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting RoomYes
Platforms 1 & 2 London Overground.
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Station BuffetYes
Food shop in ticket hall
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ToiletsNo
None
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsYes
Food shop in ticket hall
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Rail replacement locations
Eastbound towards Barking use Victoria Line to Walthamstow Central and change to rail replacement bus from bus stop 'C' in Walthamstow Central bus station.
Westbound towards Gospel Oak use Victoria line to Seven Sisters and change for Rail replacement bus from bus stop 'A' in Seven Sisters Road.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from information point
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Customer Help PointsNo
Please seek assistance from on train staff
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Ticket gatesYes
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Bicycle Facilities
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Spaces60
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ShelteredNo
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CctvYes
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Annotation
Bike storage is a Council facility outside of the station - Bikes can be attached to metal arches.
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Staff help available opening times.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesNo
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
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Height Adjusted Ticket Office CounterNo
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
Contact taxi operator directly
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Nearest stations with more facilitiesTottenham Hale
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Accessible toiletsNo
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Step Free Access
Step-free access is available to both London Overground platforms via lifts from the footbridge. There is no step-free access to/from the London Underground Victoria line platforms. The nearest step-free station is Tottenham Hale, which can be accessed by London Buses Routes 123 230 or N73 to/from Blackhorse Road.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.