Trains from Runcorn East
to Cambridge North
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Cambridge North facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting rooms are available on each platform
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Station BuffetYes
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ToiletsYes
Station foyer
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Rail replacement locations
From bus stop on station forecourt.
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CCTVYes
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Toilets
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AvailableYes
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Location
Station foyer
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from information point
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Information Services Open
Welcome Hosts are available at the front of the station to assist with information requests and ticketing queries
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help PointsYes
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
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Ticket gatesYes
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Parking
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Contact Details0845 050 7080
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Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces428
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ChargesOff-peak: £5.60
Per Hour: £1.00
Daily: £8.90
Weekly: £37.00
Monthly: £145.00
Three Monthly: £415.00
Annual: £1,450.00
Saturday: £4.20
Sunday: £4.20
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£62.00 Flexi ticket
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Number Accessible Spaces24
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Accessible Car Park EquipmentNo
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Accessible Car Park Equipment Note
Wheelchair users can use the car park equipment at this station unaided.
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CctvYes
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Bicycle Facilities
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Spaces1000
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ShelteredYes
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CctvYes
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Location
Adjacent station building.
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 028 2878
https://www.nationalrail.co.uk/ -
Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sat 05:15 to 01:00
Sun 08:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of the nearest taxi will be supplied by station staff
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Information Desk at the front of the station
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Ticket GatesYes
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Impaired Mobility Set DownYes
These are located in front of the station
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Wheelchairs AvailableYes
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Northern App
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.