Trains from Runcorn East
to Egham
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Egham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Egham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
Sheltered areas on both platforms.
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Waiting RoomNo
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Station BuffetYes
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ToiletsYes
Toilets are located in the booking hall.
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Accessible toiletsYes
Toilet facilities are in the booking hall and are only available when the station is staffed.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
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Rail replacement locations
From Staines: Bus Stop in Church Road opposite Waitrose.
From Virginia Water: Bus Stop in Church Road outside the Travelodge.
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are located in the booking hall.
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Accessible toiletsYes
Toilet facilities are in the booking hall and are only available when the station is staffed.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Egham.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesYes
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Parking
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NameEgham Car Park
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Spaces54
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ChargesOff-peak: £3.90
Per Hour: £1.30
Daily: £7.90
Weekly: £31.50
Monthly: £111.30
Three Monthly: £333.90
Annual: £1,113.00
Saturday: £3.90
Sunday: £3.90
Note:Ring Go Code 2030.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces3
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Car park
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TypeStands
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Toilet facilities are in the booking hall and are only available when the station is staffed.
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Step Free Access
Step-free category B Station - Level access to Platform 1 (for trains towards London). Step-free access to Platform 2 (for trains towards Reading) via separate entrance and short ramp at approx gradient of 1:20. Step-free access between platforms via street and level crossing with full barriers approximately 50m.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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