Trains from Runcorn East
to Goring & Streatley
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Goring & Streatley facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platforms 3 and 4.
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Station BuffetNo
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ToiletsYes
Platform 4
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
Platform 4.
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TelephonesNo
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Post BoxYes
Entrance to platform 4
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Rail replacement locations
Station Entrance - Bus Stop in front of Station Building
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 4
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030RG8 0EP -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces97
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ChargesOff-peak: £4.20
Daily: £6.00
Weekly: £30.00
Monthly: £98.00
Three Monthly: £290.00
Annual: £977.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Parking is free for valid blue badge holders.
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CctvNo
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Bicycle Facilities
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Spaces5
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ShelteredYes
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CctvYes
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Location
outside main entrance to platfrom 4 and to platform 1
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Annotation
Note there is a cycle Pods pump and repair kit adjacent entrance to platform 1. Please note cycles can be carried on our trains free of charge.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket Office.
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Staff help available opening hoursMon-Fri 06:30 to 13:00
Sat 06:30 to 12:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available. Please see member of staff.
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step free Category A station - Step free access via lifts and footbridge is available to all platforms.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Point is available adjacent to the station entrance on Gatehampton Road.
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Wheelchairs AvailableNo
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Northern App
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