Runcorn East to Hastings Train Tickets & Timetables

Runcorn East to Hastings

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Runcorn East facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Runcorn East station
- Rail replacement locations
  
  The rail replacement bus stop is on the main road near the station car park.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Local Authority
- Name
  
  Station Car Park
- Spaces
  
  50
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  16
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
  
  Located outside the ticket office on the wall
- Accessible toilets
  
  No
- Step Free Access
  
  Category B2.
  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
  Access between both platforms is via a footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  There is an unmarked location in the car park.
- Wheelchairs Available
  
  No

Hastings facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Heated waiting Rooms on the platforms only available when staff are present
- Station Buffet
  
  Yes
  
  Coffee shop and Selecta vending machines
- Toilets
  
  Yes
  
  Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
- Accessible toilets
  
  Yes
  
  Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Hastings station
- Post Box
  
  Yes
  
  There is a post box located opposite the station in the walkway that runs alongside the Royal Mail building next to the station
- Tourist Information
  
  Yes
  
  There is a Tourist Information Office located in the Station Plaza campus at Hastings college which is right next to the station - Station approach, Hastings, TN34 1BA
- Atm Machine
  
  Yes
  
  At the front of the station.
- Shops
  
  Yes
  
  W H smith, Costa Coffee
- Rail replacement locations
  
  Front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
- Accessible toilets
  
  Yes
  
  Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0330 333 9232
- Operator Name
  
  APCOA Parking
- Name
  
  Station Car Park
- Spaces
  
  75
- Charges
  
  Off-peak: £5.80
  Daily: £6.40
  Weekly: £26.60
  Monthly: £93.00
  Three Monthly: £278.60
  Six Monthly: £556.00
  Annual: £999.00
  Saturday: £4.90
  Sunday: £3.50
  Note:
  From 1st June - new off peak evening rate (after 18:00) - £1.50
- Number Accessible Spaces
  
  4
- Accessible Spaces Note
  
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  50
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  On Platform 1/2
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Sat 04:45 to 01:40
  Sun 06:20 to 01:25
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  booking hall
- Height Adjusted Ticket Office Counter
  
  No
  
  There are only standing height ticket counters available.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Accessible toilets
  
  Yes
  
  Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
- Step Free Access
  
  Category A. This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brighton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge.
  An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

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Trains from Runcorn Eastto Hastings

Runcorn East to Hastings

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Station Message

Runcorn East facilities

Hastings facilities

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Trains from Runcorn East
to Hastings