Trains from Runcorn East
to Heworth (Nexus)
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
-
NameStation Car Park
-
Spaces50
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
CctvYes
-
Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible Public TelephonesNo
Located outside the ticket office on the wall
-
Accessible toiletsNo
-
Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
There is an unmarked location in the car park.
-
Wheelchairs AvailableNo
-
Heworth (Nexus) facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionNo
-
Ticket MachineNo
-
Oyster Pre PayNo
-
Oyster ValidatorNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
-
Facilities
-
Car ParkYes
-
First Class LoungeNo
-
Seated AreaNo
-
Waiting RoomNo
-
TrolleysNo
-
Station BuffetNo
-
ToiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi FiNo
-
Web KioskNo
-
Post BoxNo
-
Tourist Information OfficeNo
-
Atm MachineNo
-
Bureau De ChangeNo
-
ShopsNo
-
Rail replacement locations-
-
-
Staffing and customer services
-
Lost propertyYes
-
AvailableNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details
-
Spaces0
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.