Trains from Runcorn East
to London Paddington
From £79.30

03333 211202

Category B2.

Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.

Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.

Access between both platforms is via a footbridge.

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700.

Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. From 23:00 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 1 outside the Passenger Assist / Station Reception and The Taxi Rank area.

There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.

All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.