Trains from Runcorn East
to Oxford
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Station Message
Oxford Station WorksOxford station is currently accessible through the station entrance on the east side (Park End Street). A designated pedestrian route is in place for access to the station entrance from the west side (Botley Road). Pick up and drop off points and vehicular access remain in place on the east side.
If you need assistance at this station, please call Great Western Railway"Щs Customer Support Team on 03457 000125.
Oxford facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
Coffee shop
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ToiletsYes
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Post BoxYes
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Tourist InformationYes
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Atm MachineYes
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ShopsYes
Coffee shops, Marks and Spencers
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Rail replacement locations
From station forecourt in front of station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030OX1 1HS -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces530
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ChargesDaily: £7.00
Weekly: £35.00
Monthly: £128.00
Three Monthly: £378.00
Annual: £1,300.00
Saturday: £5.00
Sunday: £5.00 -
Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Parking is free for valid blue badge holders. Fully accessible ticket office machine.
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CctvNo
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Bicycle Facilities
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Spaces1064
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ShelteredNo
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CctvYes
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Location
Car park
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Annotation
Cycle storage available for 758 cycles. Please note cycles can be carried on our trains free of charge restriction apply.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Help desk on the main concourse.
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Staff help available opening hoursMon-Sat 04:00 to 01:35
Sun 07:00 to 01:35 -
Induction LoopYes
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Accessible Ticket MachinesYes
Situated by the ticket office.
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Height Adjusted Ticket Office CounterYes
Travel centre may be used by wheelchair users .
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Ramp For Train AccessYes
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Accessible Taxis
Accessible Taxis available at this station Please request staff assistance or call our free help line for.
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
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Wheelchairs AvailableYes
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