Runcorn East to Sutton Parkway Train Tickets & Timetables

Runcorn East to Sutton Parkway

Quick Links

Book your tickets

Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Runcorn East facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Runcorn East station
- Rail replacement locations
  
  The rail replacement bus stop is on the main road near the station car park.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Local Authority
- Name
  
  Station Car Park
- Spaces
  
  50
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  16
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
  
  Located outside the ticket office on the wall
- Accessible toilets
  
  No
- Step Free Access
  
  Category B2.
  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
  Access between both platforms is via a footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  There is an unmarked location in the car park.
- Wheelchairs Available
  
  No

Sutton Parkway facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Top up Smartcard at a Ticket Vending machine at this location
- Penalty Fares
  
  Penalty fares apply for EM
Facilities
- Car Park
  
  No
- Seated Area
  
  No
- Waiting Room
  
  No
  
  no
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Sutton Parkway station
- Rail replacement locations
  
  From the bus stops on Low Moor Road.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03457 125678
- Available
  
  No
- Operator Name
  
  EMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
- Information Available From Staff
  
  Yes - from help point
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  No
- Cctv
  
  Yes
- Type
  
  Stands
Accessibility
- Helpline
  
  08000 11 33 23
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  No
- Accessible Taxis
  
  ABC 01623 654321
- Accessible Public Telephones
  
  none
- Accessible toilets
  
  No
- Step Free Access
  
  Category B
  Step free access between platforms via main road only. Step free access to platforms via ramps with shallow gradients.
  This station doesn't have tactile paving at the edge of the platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Runcorn Eastto Sutton Parkway

Runcorn East to Sutton Parkway

Quick Links

Book your tickets

Station Message

Runcorn East facilities

Sutton Parkway facilities

Northern App

Northern App

Trains from Runcorn East
to Sutton Parkway