Trains from Runcorn East
to Torquay
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
-
NameStation Car Park
-
Spaces50
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
CctvYes
-
Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible Public TelephonesNo
Located outside the ticket office on the wall
-
Accessible toiletsNo
-
Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
There is an unmarked location in the car park.
-
Wheelchairs AvailableNo
-
Torquay facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for GW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting Room
Platform 1 ticket hall
-
TrolleysYes
-
Station BuffetYes
Coffee shop
-
ToiletsYes
Platform 1
-
Accessible toilets
The radar key is available from station staff.
-
Baby ChangeYes
Platform 1
-
TelephonesYes
-
Wi FiNo
-
ShopsYes
Coffee shop
-
Rail replacement locations
Car park at the front of the station
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Platform 1
-
Accessible toilets
The radar key is available from station staff.
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Parking
-
Car Park 1
Notes
Name: Summer Prices
Spaces: 66
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £7.60
Weekly: £31.50
Monthly: £71.00
Three Monthly: £206.00
Annual: £560.00
-
Car Park 2
Notes
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 65
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £3.50
Weekly: £17.50
Monthly: £71.00
Three Monthly: £206.00
Annual: £560.00
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
CctvNo
-
Location
Platform 1
-
TypeStands
-
-
Accessibility
-
Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.
-
Staff help available opening hoursMon-Fri 07:10 to 17:00
Sat 07:00 to 17:00
Sun 09:40 to 17:10 -
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible Taxis
Accessible taxis are available. Please request staff assistance.
-
Accessible Public Telephones
Station pay phones are not accessible
-
Accessible toilets
The radar key is available from station staff.
-
Step Free Access
Step-free category B1 station - "œSome step-free access to all platforms."- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrances to both platforms
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.