Trains from Runcorn East
to Wendover
Book your tickets
Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Runcorn East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameLocal Authority
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
Located outside the ticket office on the wall
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Accessible toiletsNo
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
There is an unmarked location in the car park.
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Wheelchairs AvailableNo
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Wendover facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
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Penalty FaresPenalty fares apply for CH
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Facilities
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Car ParkYes
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Seated AreaNo
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Station BuffetNo
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ToiletsYes
Within the station building
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Accessible toiletsYes
Station Forecourt
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Rail replacement locations
At station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
Within the station building
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Accessible toiletsYes
Station Forecourt
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Chiltern Railways Car Park prices can also be found here
Url: https://www.nationalrail.co.uk/www.chilternrailways.co.uk/parking03456 005 165HP22 6BN -
Spaces206
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ChargesOff-peak: £5.20
Daily: £8.35
Weekly: £31.35
Monthly: £120.30
Annual: £1,254.60
Saturday: £5.20
Sunday: £5.20
Note:The weekday off peak start time is 1200 at this station.
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Number Accessible Spaces3
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces104
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ShelteredYes
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CctvYes
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Location
Car park entrance.
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TypeStands
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 07:00 to 20:00
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Staff Help Available
Passenger Assistance Meeting Point - at the booking office (during opening hours only).
On Weekends (Saturday and Sunday), when the booking office is closed, there are no staff available at Wendover. Therefore, we recommend that you book assistance at least 2 hours in advance of your journey to enable us to get a member of staff to the station during these times to assist you.
Alternatively, please use the Help Point at the station.
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Staff help available opening hoursMon-Fri 06:30 to 19:05
Sat 07:15 to 12:50
Sun 08:30 to 16:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsYes
Station Forecourt
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Step Free Access
Step Free Access category A. Step free access to platforms via lifts.
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Ticket GatesNo
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Impaired Mobility Set DownYes
At station entrance.
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