Trains from Saxilby
to St Helier (London)
Book your tickets
Saxilby facilities
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Ticket office
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Ticket OfficeNo
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
no
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
At the top of The Sidings at the bus stop across from Saxilby Fish & Chip shop
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
none
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces6
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvNo
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
Taxi number displayed on IUP.
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Accessible Public Telephones
none
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Accessible toiletsNo
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Step Free Access
This is a Category A access station. There is flat access from platform 1 and ramped access via a bridge on platform 2.
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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St Helier (London) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 4
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Unheated waiting shelters are available on the platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/mTiUnAy0BgNpWrBSYMpUm/952374ce0f8881903c52ed500cc1201a/2023-09_CI_TL_RRB_SIH_DR.pdf
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
None
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Ticket gatesNo
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Bicycle Facilities
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Spaces30
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ShelteredYes
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CctvYes
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Location
Station entrance
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TypeStands
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is the station Help Point.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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