Trains from Scunthorpe
to Darlington Train Station
From £11.20

0800 107 2149

This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from Platform 1 to Platform 2, which are only operational when the station is staffed. This station is partially staffed.There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Generally available but advance booking recommended

text phones are available and staff are on hand to assist as required due to no low level phones

Walking route

From Wednesday 06 March 2024 there will be a change to the walking route to access Platform 1. To access Platform 1 walk south along Platform 4 and turn left at the end of the station building. Turn left again at the edge of the station building and you will be on Platform 1. This route is step-free. There will be signs indicating the route. If you require assistance please speak to a member of staff at the ticket barrier.

Temporary ticket office

While improvement works are ongoing at Darlington station the Travel Centre ticket retailing facilities will be relocated to a temporary ticket retail point opposite the Travel Centre.

Ticket barriers

While improvement works are ongoing at Darlington station the ticket barrier will be relocated further south along the station building next to Platform 4.

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.