Trains from Seaton Delaval
to Southall
Book your tickets
Seaton Delaval facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Lost propertyYes
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Customer Help PointsYes
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Ticket gatesNo
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
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Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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Station Message
The lifts are out of order between the uper concourse level and platform 1 at Southall station.
Southall facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from a ticket machine.
Zone 4
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty Fares
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Facilities
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Car ParkNo
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Seated AreaYes
Waiting room located on platform 4. Multiple seating covered by canopy.
Platform 3- Waiting Shelter located on platform.
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Waiting RoomYes
Waiting room located on Platform 4
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Station BuffetNo
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ToiletsYes
- Male & Female Toilets located on Platform 4
- Accessible Toilet located in the booking hall
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barriers.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1zR6AHsjUSs7Evnyq1eGi7/c3741e414637804a0fa5c3966a379772/MTR220613d_Bus_Routes_for_Rail_Strike__Southall_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
- Male & Female Toilets located on Platform 4
- Accessible Toilet located in the booking hall
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barriers.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff assistance is available from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located within the stations ticket hall.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barriers.
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Step Free Access
- Accessibility Category A. This station has step free access to all platforms
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
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Ticket GatesYes
Southall has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.