Trains from Stanlow & Thornton
to Balloch
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
no shelter only
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessYes
-
Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
-
Nearest stations with more facilitiesEllesmere Port
-
Accessible toiletsNo
-
Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
-
Balloch facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Penalty FaresPenalty fares apply for SR
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomYes
-
Station BuffetNo
-
ToiletsYes
As part of our COVID-19 response, toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours.
-
Accessible toiletsNo
-
Baby ChangeYes
-
TelephonesYes
-
Wi FiYes
-
Rail replacement locations
Buses pick up/drop off from Tulliechewan Road outside the station entrance.
Please click on the link below for the exact bus pick up location:-
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
As part of our COVID-19 response, toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours.
-
Accessible toiletsNo
-
-
Wifi
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
CctvYes
-
Location
At Platform
-
TypeStands
-
-
Accessibility
-
Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Step Free Access
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
-
Wheelchairs AvailableYes
-