Trains from Stanlow & Thornton
to Blackheath
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
no shelter only
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessYes
-
Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
-
Nearest stations with more facilitiesEllesmere Port
-
Accessible toiletsNo
-
Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
-
Blackheath facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Oystercard TopupYes
-
Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
TravelcardZone 3
-
Penalty FaresPenalty fares apply for SE
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting Room
Heated waiting area On platform 1 Only available when staff present
-
Station BuffetYes
Coffee kiosk and Selecta vending machines
-
ToiletsYes
Platform 1 - Available during staffing hours
-
Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
-
Baby ChangeYes
Only available when staff present
-
TelephonesYes
-
Wi Fi
-
Atm MachineYes
Located by the ticket office
-
ShopsYes
newspapers
-
Rail replacement locations
- Towards Charlton / Kidbrooke - Route 89 bus stop (Bus stop D), near the Railway Tavern. (what 3 words: tennis.pardon.today)
- Towards Lewisham - Opposite the Route 89 bus stop (Bus stop E) near the Railway Tavern (what 3 words: deny.pulse.list)
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Platform 1 - Available during staffing hours
-
Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
-
Operator NameSoutheastern Customer Services
-
Information Available From StaffYes - from help point
-
Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces68
-
ShelteredYes
-
CctvNo
-
Location
Bicycle parking available on Platform 1 and 2 and outside the entrance to platform 2
-
Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
-
TypeStands
-
-
Accessibility
-
Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 20:00
Sat 06:40 to 20:00
Sun 08:10 to 19:40 -
Induction LoopYes
-
Accessible Ticket MachinesYes
There are ticket machines on Platform 1 and in the booking hall.
-
Height Adjusted Ticket Office CounterYes
There are standing height and wheelchair height ticket counters available.
-
Ramp For Train AccessYes
-
Accessible Taxis
Accessible taxis are available to book
-
Accessible Public Telephones
Public telephones are not wheelchair accessible
-
Nearest stations with more facilitiesLewisham
-
Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via lift. Step free access to platform 2 for services away from London via ramp from side entrance. Step free interchange via front of station. Step access to both platforms via booking hall.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.