Trains from Stanlow & Thornton
to Bristol Parkway
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The main lift to the entrance / exit at Bristol Parkway is out of order. There is step free access between platforms but not exiting or entering the station. If you need step free access and you are beginning or ending your journey at Bristol Parkway, please contact GWR Passenger Assist on 0800 197 1329.
Bristol Parkway facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
Smart ticketing is the easy way to buy your train tickets. There"Ös no paper to worry about, so you can skip any queues at the station.
More information at www.gwr.com/your-tickets/smart-tickets
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Penalty FaresTrain Operator: GW
Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
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Accessible toilets
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Post BoxYes
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Front of the station
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CCTVYes
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Toilets
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AvailableYes
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Accessible toilets
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Whether you"Öve lost something on one of our trains or at a station, we"Öll do our best to find it for you. Once we"Öve got your details, we"Öll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030 -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces1140
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ChargesDaily: £8.90
Weekly: £44.50
Monthly: £150.00
Three Monthly: £400.00
Annual: £1,165.00
Saturday: £6.20
Sunday: £6.20 -
Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
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CctvNo
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Bicycle Facilities
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Spaces156
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ShelteredYes
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CctvYes
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Location
Front of station
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Annotation
Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
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TypeStands
Racks
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Gateline.
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Staff help available opening hoursMon-Fri 04:30 to 01:45
Sat 05:00 to 01:15
Sun 05:30 to 01:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located at the station entrance by the ticket office.
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Height Adjusted Ticket Office CounterNo
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are accessible
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Accessible toilets
The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Step Free Access
Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.