Trains from Stanlow & Thornton
to Dorridge
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The ladies toilets are out of order at Dorridge station.
The lifts are also out of order between platform 1 and the overbridge.
Dorridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
Accessible toilets on platforms 1
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
Find WiFi Hotspots around Dorridge station
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Rail replacement locations
Rail replacement bus services depart from the front of the station on Station Approach Road.
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CCTVYes
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Toilets
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AvailableYes
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Location
Accessible toilets on platforms 1
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Accessible toiletsNo
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Wifi
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Annotation
Find WiFi Hotspots around Dorridge station
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.solihull.gov.uk/ Parking0121 704 6111B93 8JA -
Operator NameSolihull Metropolitan Bourough Council
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Name'Long Stay' car park (behind petrol station)
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Spaces104
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ChargesFree
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Number Accessible Spaces5
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Accessible Spaces Note
Accessible parking bays are located at the side of the main station building.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces30
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ShelteredYes
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CctvYes
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Location
next to the waiting room on Platform 1
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Annotation
.
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0924260
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
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Staff help available opening hoursMon-Fri 05:35 to 00:09
Sat 06:20 to 00:08
Sun 09:20 to 23:51 -
Induction LoopYes
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Accessible Ticket MachinesYes
On Platform One (London direction).
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible Public Telephones
none
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Nearest stations with more facilitiesSolihull
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Accessible toiletsNo
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Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Marked taxi stopping bay
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Wheelchairs AvailableNo
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