Trains from Stanlow & Thornton
to East Midlands Parkway
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
no shelter only
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessYes
-
Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
-
Nearest stations with more facilitiesEllesmere Port
-
Accessible toiletsNo
-
Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
-
Station Message
The gentlemen's toilets are out of order at East Midlands Parkway station.
East Midlands Parkway facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
Collect and top your Smartcard at this location
-
Penalty FaresPenalty fares apply for EM
-
-
Facilities
-
Car ParkYes
-
First Class LoungeYes
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
-
Seated AreaYes
-
Waiting Room
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.
-
TrolleysYes
-
Station Buffet
A cafe is available.
-
ToiletsYes
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30
-
Accessible toiletsNo
-
Baby ChangeYes
-
TelephonesNo
-
Wi FiYes
-
Rail replacement locations
Directly outside the front of the station
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30
-
Accessible toiletsNo
-
-
Wifi
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
-
Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Platform 1,2,4 & Main Car park
-
Ticket gatesNo
-
-
Parking
-
Contact Details
£2.00 Evening Car park fares are available from 1800 - 0230.
This car park has Secure Station Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
-
NameStation Car Park
-
Spaces885
-
ChargesDaily: £8.00
Weekly: £24.00
Monthly: £80.00
Three Monthly: £216.00
Annual: £800.00
Saturday: £4.00
Sunday: £4.00
Note:£2.00 Evening Car park fares are available from 1800 - 0230.
£6.00 Weekend rate ( Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
This car park has Secure Station Accreditation.
-
Number Accessible Spaces22
-
Accessible Spaces Note
Parking is free for disabled customers displaying a valid International Blue Badge
-
Accessible Car Park EquipmentYes
-
CctvYes
-
-
Bicycle Facilities
-
Spaces20
-
ShelteredYes
-
CctvYes
-
Location
At the front of the station
-
TypeStands
-
-
Accessibility
-
Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
-
Staff help available opening hoursMon-Fri 04:00 to 02:05
Sat 05:00 to 00:30
Sun 06:45 to 01:05 -
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Step Free Access
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
-
Wheelchairs AvailableYes
-
-
First Class lounge
-
AvailableYes
-
Details
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.