Trains from Stanlow & Thornton
to Harrow & Wealdstone
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Harrow & Wealdstone facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car ParkYes
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Seated AreaNo
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting RoomYes
Waiting rooms on Platforms 6, 4/5, 2/3 and 1.
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Station BuffetYes
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ToiletsYes
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsYes
Newsagent on Platform 1.
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Rail replacement locations
Rail replacement vehicles will operate from the public service bus stop on The Bridge.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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AvailableYes
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Location
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Sandridge Close
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: NCP
Name: Off Cecil Road
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces22
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ShelteredNo
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CctvYes
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Location
outside station by car park in Sandridge Close
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:10 to 00:50
Sat 05:10 to 02:40
Sun 06:55 to 00:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.
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Height Adjusted Ticket Office CounterNo
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
Contact taxi operator directly
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Accessible toiletsNo
Standard key, not RADAR - ask staff for assistance.
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Step Free Access
This station has step-free access to all platforms. There is level access from the Sandridge Close entrance to platform 1 and ramped access from the Wealdstone entrance to platform 6. Lifts are available to all other platforms, accessible from both entrances.
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Ticket GatesYes
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Impaired Mobility Set DownNo
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.