Trains from Stanlow & Thornton
to Liverpool James Street
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
-
Ticket office
-
Ticket OfficeNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
no shelter only
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Ramp For Train AccessYes
-
Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
-
Nearest stations with more facilitiesEllesmere Port
-
Accessible toiletsNo
-
Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
-
Station Message
The escalators are out of order on platform 1 at James Street station.
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Liverpool James Street facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
-
Penalty FaresPenalty fares apply for ME
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetYes
Caf├й Food vending machine
-
ToiletsYes
-
Accessible toiletsNo
-
Baby ChangeYes
Female toilets
-
TelephonesNo
-
Wi Fi
-
Post BoxYes
Outside the station
-
Atm MachineYes
-
ShopsYes
News agent
-
Rail replacement locations
James Street Station, James Street, Liverpool
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Accessible toiletsNo
-
-
Wifi
-
Annotation
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesYes
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvYes
-
Location
N/A
-
Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
-
TypeStands
-
-
Accessibility
-
Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
-
Staff help available opening hoursMon-Sat 05:25 to 00:17
Sun 07:39 to 00:17 -
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible Taxis
-
Accessible toiletsNo
-
Step Free Access
Category A: "œThis station has step free access to all platforms / the platform"The Ticket Office is step free via James Street only and platforms can be accessed via lifts
-
Ticket GatesYes
-
Impaired Mobility Set DownYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.