Trains from Stanlow & Thornton
to London Marylebone
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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London Marylebone facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
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TravelcardZone 1
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkNo
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Seated AreaYes
Seating areas are located around the station concourse and on the platforms.
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Waiting RoomNo
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Station BuffetYes
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
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ToiletsYes
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesYes
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Wi FiYes
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Post BoxYes
Located on the concourse
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Atm MachineYes
Located on concourse
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ShopsYes
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
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Rail replacement locations
At station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces462
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ShelteredYes
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CctvYes
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Location
Platforms 1, 2 and 3.
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Annotation
Storage of cycles is only available for rail season ticket holders.
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TypeStands
Racks
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Accessibility
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Helpline
03456 005 165 (Option 3 > Option 3)
Operator Name: Chiltern Railwayshttps://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
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Staff help available opening hoursMon-Sat 06:00 to 23:59
Sun 07:30 to 23:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
All ticket machines at this station are accessible with adjustable height displays.
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsYes
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Step Free Access
Step Free Access Category A. Step Free access to all platforms.
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Ticket GatesYes
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Impaired Mobility Set DownYes
At station entrance.
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