Trains from Stanlow & Thornton
to Loughborough
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Loughborough facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
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Station BuffetYes
Cafe (no seating available) and vending machine.
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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ShopsYes
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Rail replacement locations
Outside the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEast Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
Weekdays (Mon - Fri) 05:00 - 01:45 Saturday 05:30 - 00:30 Sunday 07:30 - 01:00
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
none
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Ticket gatesYes
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Parking
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Contact Details
£2.00 Evening car park fare is available from 1800 until 0230.
Electric vehicle charging points are available for use within the barriered section of the station car park. This service is a chargeable service managed by E.ON Drive. The facility will require users provide their own charging cable.
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces256
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ChargesOff-peak: £6.00
Daily: £12.00
Weekly: £36.00
Monthly: £120.00
Three Monthly: £324.00
Six Monthly: £0.00
Annual: £1,200.00
Saturday: £6.00
Sunday: £6.00
Note:£2.00 Evening car park fare is available from 1800 until 0230.
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Number Accessible Spaces12
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
This station has Secure Stations Accreditation.
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CctvNo
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Bicycle Facilities
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Spaces130
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ShelteredYes
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CctvYes
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Location
Station front, behind the bus shelters.
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Annotation
Cycle hub open 24 hours.
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TypeCompounds
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
0515 - 0130 Monday - Friday0515 - 0000 Saturday0715 - 0100 Sunday
Please note that the station will be unstaffed outside the advertised opening hours below. All platforms will still be accessible via the stairs when unstaffed, however, if you require step-free access to platforms 2 or 3 during unstaffed hours please call 03457 125 678 so that alternative travel arrangements can be made for you.
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Staff help available opening hoursMon-Fri 05:00 to 01:45
Sat 05:00 to 00:00
Sun 07:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public Telephones
none
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
This is a Category A access station. There is a lift and ramps to all platforms.
This station has tactile paving at the edge of each platform, as well as in the car park near crossings.
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Ticket GatesYes
Passenger Assistance meet and greet point.
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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