Trains from Stanlow & Thornton
to Raynes Park
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The ticket office at Raynes Park will be closing at 1750 on Monday 23 and Friday 27 December and at 1800 on Tuesday 24 December 2024.
Raynes Park facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Raynes Park ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
Heating waiting room located on Platforms 3/4.
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Station BuffetYes
Starbucks close to entrance of platform 1 and 2. Coffee shop at entrance of station at platform 3 and 4.
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ToiletsYes
Platforms 3/4.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
Shops outside of station.
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Rail replacement locations
To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'
To Wimbledon: Coombe Lane (A238) Bus stop 'B'
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CCTVYes
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Toilets
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AvailableYes
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Location
Platforms 3/4.
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Raynes Park.
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Information Available From StaffYes - from information point
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesYes
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Bicycle Facilities
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Spaces98
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ShelteredNo
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CctvYes
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Location
Booking hall entrance, platform 2
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:30 to 23:30
Sun 07:00 to 23:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesWimbledon
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Accessible toiletsNo
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Step Free Access
Step-free category B3 station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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