Trains from Stanlow & Thornton
to Rhyl
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Rhyl facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW SmartCard, visit our website: www.tfw.wales
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Internal waiting area in the main concourse on platform 1 near the barriers
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Station BuffetNo
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
-
Rail replacement locations
The rail replacement bus stop is at Bay 6 in the adjoining bay station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Outside of these hours, assistance will be provided by the Conductor on the train.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
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Ticket gatesYes
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Parking
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Contact Details
1 hour: £1
3 hours: £2
Url: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/ Find-a- Council-car-park/ Rhyl- Railway-station.aspx01824 706000LL15 9AZ -
Operator NameDenbighshire County Council
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NameRhyl Railway Station
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Spaces38
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ChargesDaily: £7.00
Note:Parking Charges apply - Cheaper ticket available through ticket office (day ticket)
Or:
1 hour: £1
3 hours: £2
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff help available opening hoursMon-Sat 06:15 to 21:05
Sun 09:05 to 16:50 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access to Platform 1 (to Chester).
Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
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Ticket GatesYes
There are wide aisle gates available.
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.