Trains from Stanlow & Thornton
to Runcorn
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Runcorn facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Seating and waiting rooms throughout.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off in the turning circle adjacent to the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Available in the car park
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 1 - Multi Story ( Platform 1)
Spaces: 451
Number Accessible Spaces: 11
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Car Park 2
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 2 ( Platform 1)
Spaces: 76
Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Car Park 3
Notes
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park 3 ( Platform 2)
Spaces: 100
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 05:15 to 23:45
Sat 05:15 to 22:30
Sun 08:15 to 23:45Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
Adjacent to Car Park 1 (Multi-Story)
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Annotation
16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)
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TypeStands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 00:15
Sun 08:00 to 00:45 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Available on Platform 1, accessed via RADAR key.
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.