Trains from Stanlow & Thornton
to Ryde Hoverport
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Ryde Hoverport facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty Fares
-
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Facilities
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Car ParkYes
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Seated Area
Yes
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Waiting Room
Yes
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Station Buffet
Yes - including Costa Coffee.
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Toilets
Yes - including accessible toilet.
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Baby Change
Yes
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TelephonesNo
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Wi FiYes
Yes
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CCTVYes
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Toilets
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Wifi
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Annotation
Yes
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
All lost property is held at the Ryde Hoverport terminal.
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Contact Details
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Operator NameHovertravel
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Information Available From StaffYes - from help point
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Information Services Open
Available during ticket office opening times.
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
This car park is operated by Isle of Wight Council.
Url: https://www.iow.gov.uk/transport-and-parking/parking/parking-locations-and-prices/ryde-and-wootton/01983 823714 -
Operator NameIsle of Wight Council
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NameQuay Road Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Location
Outside the terminal.
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TypeRacks
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Accessibility
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Helpline
https://hovertravel.co.uk/services/hovercare/ -
Helpline opening hoursMon-Fri 09:00 to 17:00
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket Machines
Self service ticket machines are not available.
The ticket office has a height adjustable ticket office counter.
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Height Adjusted Ticket Office Counter
Yes
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Ramp For Train Access
Ramps are available to board/alight the Hovercraft.
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Accessible Taxis
No
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Step Free Access
Ryde Hoverport has step free access.
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Ticket GatesNo
No
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Impaired Mobility Set Down
Yes
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Wheelchairs Available
Yes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.