Trains from Stanlow & Thornton
to Sheffield Train Station
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Sheffield Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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First Class LoungeNo
The First Class Lounge located on platform 5 is currently closed.
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Seated AreaYes
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Waiting Room
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station BuffetYes
Cafes and vending machines.
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ToiletsYes
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
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Rail replacement locations
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0870 4420104 -
Operator NameQ-Park
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NameStation Car Park
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Spaces678
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Number Accessible Spaces11
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces400
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ShelteredYes
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CctvYes
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Location
Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableNo
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Details
The First Class Lounge located on platform 5 is currently closed.
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.