Trains from Stanlow & Thornton
to Solihull
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Solihull facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Between Platforms 1 & 2.
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Station BuffetYes
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ToiletsYes
Between platforms 1 and 2
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
Outside the station
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Atm MachineYes
Located within a retail outlet on the station
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ShopsYes
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Rail replacement locations
Rail replacement bus services depart from the front of the station on Station Approach Road.
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CCTVYes
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Toilets
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AvailableYes
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Location
Between platforms 1 and 2
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Accessible toiletsNo
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On both platforms
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Ticket gatesNo
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Parking
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Contact Details
With effect from 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. Please see signs in the car park for details on how to pay to park in this car park.
Url: https://connectcashlessparking.com/0345 434 8008B91 1LE -
Operator NameExcel Parking on behalf of Transport for West Midlands
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NameStation Car Park
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Spaces446
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ChargesOff-peak: £3.50
Daily: £6.00
Weekly: £22.50
Saturday: £3.50
Sunday: £3.50
Note:As of 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. As a result, you can no longer pay for parking at the Ticket Office or Chiltern Railways T V Ms.
Payment options:
- Cash, credit/debit card or Swift pay as you go at the pay stations within the car park
- The Swift Parking app for Android and i O S
- The Connect Cashless Parking app for Android and i O S ( Location Code: 5454)
- Pay by Phone on 0345 434 8008* ( Location Code: 5454)
- Connect Cashless Parking.com ( Location Code: 5454)
* Calls to 0345 numbers are charged at the same rate as those to geographic (01 and 02) numbers.
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Number Accessible Spaces8
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Accessible Spaces Note
Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces30
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ShelteredYes
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CctvYes
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Location
on platform 1
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TypeStands
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
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Staff help available opening hoursMon-Fri 05:35 to 00:00
Sat 06:15 to 00:00
Sun 09:10 to 23:50 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsNo
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Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
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Ticket GatesNo
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Impaired Mobility Set DownYes
In short-stay car park.
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.