Trains from Stanlow & Thornton
to Weston-super-Mare
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
Weston-super-Mare ticket office reduced facilities availabilityWeston-super-Mare ticket office will have the following changes to planned opening hours:
Sunday 22nd December - 08:30 - 18:20
Monday 23rd December - 06:10 - 17:45
Tuesday 24th December - 06:10 - 17:45
Wednesday 25th December - Closed
Thursday 26th December - Closed
Friday 27th December - 07:00 - 15:10
Saturday 28th December - 06:10 - 17:45
Sunday 29th December 08:30 - 15:40
Monday 30th December 06:10 - 17:45
Tuesday 31st December 06:10 - 17:45
Wednesday 1st January 06:10 -17:45
Thursday 2nd January 06:10 -17:45
Please buy tickets at the ticket machine or digitally.
Weston-super-Mare facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
Smart ticketing is the easy way to buy your train tickets. There"Ös no paper to worry about, so you can skip any queues at the station.
More information at www.gwr.com/your-tickets/smart-tickets
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Penalty FaresTrain Operator: GW
Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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TrolleysYes
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Station BuffetYes
Cafe
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ToiletsYes
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
Female toilets
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TelephonesYes
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Wi FiNo
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Post BoxYes
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ShopsYes
Cafe
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Rail replacement locations
Front of the station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
Whether you"Öve lost something on one of our trains or at a station, we"Öll do our best to find it for you. Once we"Öve got your details, we"Öll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/BS23 1XY -
NameStation Car Park
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Spaces120
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ChargesDaily: £6.00
Weekly: £30.00
Monthly: £70.00
Three Monthly: £180.00
Annual: £545.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces52
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ShelteredNo
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CctvYes
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Location
At the front of the station, platform 1 and 2
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:00 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
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Ticket GatesYes
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Impaired Mobility Set DownYes
No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
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Wheelchairs AvailableYes
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