Trains from Stanlow & Thornton
to Willesden Junction
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
no shelter only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toiletsNo
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The lifts are out of order between Platforms 1 - 3 and the entrance/exit at Willesden Junction station. Platforms 1, 2, 3 serve the low-level for the Lioness line / Bakerloo line. Please use an alternative route/station for step-free access.
Willesden Junction facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 2/3
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
A large heated waiting room is located on Platforms 4/5
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Station BuffetYes
Coffee shops with indoor seating are located on Platforms 3 and 4
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ToiletsYes
Located on Platform 3
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Accessible toiletsYes
Located on Platform 3
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Opposite the main (Old Oak Lane) entrance
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ShopsYes
A photo booth is located at the main (Old Oak Lane) ticket hall
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Rail replacement locations
Use Bus stop N in Station Approach for eastbound services to Camden Road
Use Bus stop N in Station Approach for westbound services to Richmond
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CCTVYes
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Toilets
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AvailableYes
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Location
Located on Platform 3
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Accessible toiletsYes
Located on Platform 3
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
AvailableYes
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces60
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ShelteredYes
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CctvYes
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Location
Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible
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Ramp For Train AccessYes
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Accessible Taxis
contact taxi operator directly
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Nearest stations with more facilitiesLondon Euston
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Accessible toiletsYes
Located on Platform 3
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Step Free Access
Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance
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Ticket GatesYes
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Impaired Mobility Set DownYes
Outside the main (Old Oak Lane) entrance
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.