Trains from Stocksfield
to Crystal Palace
Book your tickets
Stocksfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station.Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops outside the Station entrance. (Station side for Newcastle, opposite side for Carlisle)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces27
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Next to drop off point
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
partial step free access. Step free access to both platforms, however 500m step-free route between platforms via partially unlit road.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance but there is no access for wheelchair bound customers on the NCL bound platform as the access to the platform is via steps.
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Station Message
The lifts are out of order between Platform 1 and the entrance/exit at Crystal Palace station.
Crystal Palace facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 3/4
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room on Platform 1/2
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Station BuffetYes
In ticket hall and on platform 1
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ToiletsYes
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
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Accessible toiletsNo
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Baby ChangeYes
Female toilets
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TelephonesNo
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Wi Fi
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ShopsYes
Passport Photo Booth
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Rail replacement locations
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge
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CCTVYes
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Toilets
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AvailableYes
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Location
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from ticket office
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Information Services Open
Customer service staff are available from start until end of service, 7 days a week
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces13
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ChargesDaily: £5.20
Weekly: £21.50
Monthly: £82.00
Annual: £730.00 -
Number Accessible Spaces1
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvYes
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Location
Outside the station entrance
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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Accessible toiletsNo
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Step Free Access
Accessibility category A. This station has step-free access to all platforms
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Ticket GatesYes
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Impaired Mobility Set DownYes
In Car Park
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.