Trains from Stocksfield
to Southend East
Book your tickets
Stocksfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station.Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops outside the Station entrance. (Station side for Newcastle, opposite side for Carlisle)
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces27
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Next to drop off point
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
partial step free access. Step free access to both platforms, however 500m step-free route between platforms via partially unlit road.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance but there is no access for wheelchair bound customers on the NCL bound platform as the access to the platform is via steps.
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Southend East facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 1
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Station BuffetYes
Platform 1
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ToiletsYes
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Rail replacement locations
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: http://www.southend.gov.uk/01702 215 000SS1 2QY -
Operator NameSouthend-on-Sea Borough Council
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NameStation Car Park
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Spaces207
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces17
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ShelteredYes
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CctvYes
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Location
Outside ticket office on platform 1 and at Riviera Drive entrance
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 19:30
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Customer Service Staff
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from Ambleside Drive to platform 1 (London bound)
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Ticket GatesYes
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Impaired Mobility Set DownNo
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