Stoke-on-Trent to Diss Train Tickets & Timetables

Stoke-on-Trent to Dissby train on average takes 3 hrs 59 mins

Stoke-on-Trent to Diss one way only

Cheapest Advance Single from £46.50

* Cheapest Advanced Single available when booked 9 weeks in advance

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Trains depart every 45 minutes
First train leaves Stoke-on-Trent at 07:10
Last train leaves Stoke-on-Trent at 20:53

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Stoke-on-Trent to Diss train times

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Station Message

Stoke-on-Trent station repair work

Car Park 1 at Stoke-on-Trent station will be closed from Monday 4 November until the end of June 2025, due to major road works taking place. Please allow plenty of time before your train journey if you"Щre heading to the station by road. If you"Щre dropping off or picking up, Car Park 2 on Station Road is accessible and the station entrance remains open as normal. If you"Щre parking up for the day or longer, please head to Car Park 3 at the rear of the station.

Stoke-on-Trent facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  Penalty fares apply for VT
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  There is currently no First Class lounge at this station
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  Platforms 1 & 2
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
  
  No
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  
  Rail replacement coach services can be found at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
  
  No
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  Avanti West Coast Lost Property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 1 ( South End of Platform 1)
  Spaces: 157
  
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: No
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
- Car Park 2
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 2 ( North End of Platform 1)
  Spaces: 24
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
- Car Park 3
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 3 ( Adjacent to Platform 2/3)
  Spaces: 308
  
  Number Accessible Spaces: 15
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
Bicycle Facilities
- Spaces
  
  88
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  all platforms
- Annotation
  
  The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
  63 spaces in platform 1 cycle hub
  14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
  12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
- Type
  
  Compounds
  Lockers
  Stands
Accessibility
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 05:30 to 00:00
  Sat 05:30 to 23:30
  Sun 07:30 to 00:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  By the North end of platform 1
- Accessible toilets
  
  No
- Step Free Access
  
  This station has step-free access to all platforms / the platform
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  There is currently no First Class lounge at this station

Station Message

July 2024: Due to some current staffing vacancies within our team that work at Diss station, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.

Diss facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
- Station Buffet
  
  Yes
  
  Coffeelink
- Toilets
  
  Yes
  
  The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Rail replacement locations
  
  Rail replacement bus services pick up and drop off in the station car park.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.greateranglia.co.uk/lost-property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  Yes
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
  - Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/diss-station-g-anglia/
  
  0345 050 7080
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  261
- Charges
  
  Off-peak: £5.00
  Per Hour: £1.00
  Daily: £6.00
  Weekly: £30.00
  Monthly: £115.00
  Three Monthly: £329.00
  Annual: £1,152.00
  Saturday: £4.00
  Sunday: £4.00
  Note:
  £12.00 Weekend fare (from 1000 Friday - 0400 Monday)
  £53.00 Flexi ticket
- Number Accessible Spaces
  
  14
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
- Staff help available opening hours
  
  Mon-Sat 05:00 to 22:00
  Sun 07:00 to 22:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Nearest stations with more facilities
  
  Ipswich
  
  Norwich
- Accessible toilets
  
  Yes
- Step Free Access
  
  This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
  This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Stoke-on-Trentto DissFrom £46.50

Stoke-on-Trent to Dissby train on average takes 3 hrs 59 mins

Stoke-on-Trent to Diss one way only

Quick Links

Route info - Did you know!

Book your tickets

Stoke-on-Trent to Diss train times

Station Message

Stoke-on-Trent facilities

Notes

Website

Opening Times

Charges

Notes

Website

Opening Times

Charges

Notes

Website

Opening Times

Charges

Station Message

Diss facilities

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Trains from Stoke-on-Trent
to Diss
From £46.50