Stoke-on-Trent to Heath High Level Train Tickets & Timetables

Stoke-on-Trent to Heath High Levelby train on average takes 3 hrs 40 mins

Stoke-on-Trent to Heath High Level one way only

Cheapest Advance Single from £36.40

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 22 minutes
First train leaves Stoke-on-Trent at 06:05
Last train leaves Stoke-on-Trent at 19:36

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Stoke-on-Trent to Heath High Level train times

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Station Message

Stoke-on-Trent station repair work

Car Park 1 at Stoke-on-Trent station will be closed from Monday 4 November until the end of June 2025, due to major road works taking place. Please allow plenty of time before your train journey if you"Щre heading to the station by road. If you"Щre dropping off or picking up, Car Park 2 on Station Road is accessible and the station entrance remains open as normal. If you"Щre parking up for the day or longer, please head to Car Park 3 at the rear of the station.

Stoke-on-Trent facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  Penalty fares apply for VT
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  There is currently no First Class lounge at this station
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  Platforms 1 & 2
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
  
  No
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  
  Rail replacement coach services can be found at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
  
  No
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  Avanti West Coast Lost Property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 1 ( South End of Platform 1)
  Spaces: 157
  
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: No
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
- Car Park 2
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 2 ( North End of Platform 1)
  Spaces: 24
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
- Car Park 3
  
  Notes
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Stoke on Trent Car Park 3 ( Adjacent to Platform 2/3)
  Spaces: 308
  
  Number Accessible Spaces: 15
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £6.50
  Sunday: £6.50
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
Bicycle Facilities
- Spaces
  
  88
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  all platforms
- Annotation
  
  The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
  63 spaces in platform 1 cycle hub
  14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
  12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
- Type
  
  Compounds
  Lockers
  Stands
Accessibility
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 05:30 to 00:00
  Sat 05:30 to 23:30
  Sun 07:30 to 00:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  By the North end of platform 1
- Accessible toilets
  
  No
- Step Free Access
  
  This station has step-free access to all platforms / the platform
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  There is currently no First Class lounge at this station

Heath High Level facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Heath High Level station
- Rail replacement locations
  
  The rail replacement bus stop is at the station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  Yes
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  Heath Low Level
- Accessible toilets
  
  No
- Step Free Access
  
  Category B2.
  The station is not suitable for wheelchair or powered mobility scooter users.
  Platform 1 (to Rhymney) has a long, steep access ramp.
  Platform 2 (to Cardiff) is only accessible via 41 steps.
  Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

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Trains from Stoke-on-Trentto Heath High LevelFrom £36.40

Stoke-on-Trent to Heath High Levelby train on average takes 3 hrs 40 mins

Stoke-on-Trent to Heath High Level one way only

Quick Links

Route info - Did you know!

Book your tickets

Stoke-on-Trent to Heath High Level train times

Station Message

Stoke-on-Trent facilities

Notes

Website

Opening Times

Charges

Notes

Website

Opening Times

Charges

Notes

Website

Opening Times

Charges

Heath High Level facilities

Northern App

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Trains from Stoke-on-Trent
to Heath High Level
From £36.40