Trains from Sunderland Train Station
to New Southgate
From £43.60
Sunderland Train Station to New Southgateby train on average takes 4 hrs 19 mins
Sunderland Train Station to New Southgate one way only
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Route info - Did you know!
- Trains depart every 23 minutes
- First train leaves Sunderland Train Station at 05:39
- Last train leaves Sunderland Train Station at 20:47
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Sunderland to New Southgate train times
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Sunderland Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There is a waiting room between platform 1 and 4 .
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Station BuffetYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
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CCTVNo
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Toilets
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AvailableYes
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 06:30 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
Located on the North Concourse and accepts cash and cards.
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableYes
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New Southgate facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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TravelcardZone 4
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Unheated waiting shelters are available on the platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/7LlvFr0RZRUi62kyHEucNv/81ce5c540f328a96886fdb440605d02a/2024-06_CI_GN_RRB_NSG_DR.pdf
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is opposite the ticket office.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/great-northern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces8
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Number Accessible Spaces1
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Located by the Regal Drive entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 11:30
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Induction LoopYes
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Accessible Ticket MachinesYes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train AccessNo
It is not possible to provide level access between train and platform at this station.
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is opposite the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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