Trains from Sunderland Train Station
to Parkgate
Book your tickets
Station Message
The lifts are out of order at Sunderland station.
Sunderland Train Station facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
There is a waiting room between platform 1 and 4 .
-
Station BuffetYes
-
ToiletsYes
-
Accessible toiletsNo
-
Baby ChangeYes
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
-
CCTVNo
-
-
Toilets
-
AvailableYes
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 06:30 to 00:00 -
Induction LoopYes
-
Accessible Ticket MachinesYes
Located on the North Concourse and accepts cash and cards.
-
Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Step Free Access
- Category A Station
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Wheelchairs AvailableYes
-
Parkgate facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionNo
-
Ticket MachineNo
-
Oyster Pre PayNo
-
Oyster ValidatorNo
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
-
Facilities
-
Car ParkYes
-
First Class LoungeNo
-
Seated AreaNo
-
Waiting RoomNo
-
TrolleysNo
-
Station BuffetNo
-
ToiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi FiNo
-
Web KioskNo
-
Post BoxNo
-
Tourist Information OfficeNo
-
Atm MachineNo
-
Bureau De ChangeNo
-
ShopsNo
-
Rail replacement locations-
-
-
Staffing and customer services
-
Lost propertyYes
-
AvailableNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details
-
Spaces0
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.