Trains from Thatto Heath
to Aylesbury
Book your tickets
Thatto Heath facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
no shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Platform 2
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesSt Helens Central
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Aylesbury facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.
The waiting area on Platform 3 is heated.
The main waiting area and platforms have accessible seating.
The shelters have perch style seating.
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Station BuffetYes
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ToiletsYes
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesYes
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Wi FiYes
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Post BoxYes
Outside the station
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Rail replacement locations
From the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Chiltern Railways Car Park prices can also be found here
Url: http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/03456 005 165HP20 1RU -
Operator NameChiltern Railways
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NameStation Car Park
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Spaces301
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ChargesOff-peak: £5.75
Daily: £8.90
Weekly: £34.10
Monthly: £130.10
Annual: £1,351.10
Saturday: £5.75
Sunday: £5.75
Note:The weekday off peak start time is 1200 at this station.
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Number Accessible Spaces5
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces150
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ShelteredYes
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CctvYes
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Location
By the car park entrance to Platform 3.
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
Staff are available to help at this station during train running hours
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Staff help available opening hoursMon-Fri 06:00 to 01:00
Sat 06:30 to 01:00
Sun 08:30 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsYes
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Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
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Ticket GatesYes
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Impaired Mobility Set DownYes
In front of station
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.