Thatto Heath to Colwyn Bay Train Tickets & Timetables

Thatto Heath to Colwyn Bay

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Thatto Heath facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
  
  no shelters only
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Thatto Heath station
- Rail replacement locations
  
  Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Police Station for Liverpool and outside the Railway Station for St Helens.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Platforms 1&2
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  10
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Platform 2
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  St Helens Central
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. Street set down only available.
- Wheelchairs Available
  
  No

Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Colwyn Bay facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
  You can get a TFW SmartCard on our website: www.tfw.wales
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  On each platform.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Baby Change
  
  Yes
  
  Baby change facilities are in ladies and gents toilets on platform 1.
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Colwyn Bay station
- Rail replacement locations
  
  The rail replacement bus stop is in the station car park.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Wifi
- Annotation
  
  Find WiFi Hotspots around Colwyn Bay station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Ticket Office only.
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/tfwr
  
  LL29 8DF
- Operator Name
  
  APCOA
- Name
  
  Station Car Park
- Spaces
  
  77
- Number Accessible Spaces
  
  3
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
- Annotation
  
  5 hoops
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff help available opening hours
  
  Mon-Sat 06:15 to 21:05
  Sun 09:05 to 16:50
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine is available during ticket office opening hours.
  The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
  The ticket machine is next to the booking office.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Step Free Access
  
  Category A.
  Step free access is available from the station car park and a footbridge with lifts connects both platforms.
- Ticket Gates
  
  Yes
  
  Ticket gates available during ticket office opening hours. There are wide aisle gates.
- Impaired Mobility Set Down
  
  Yes
  
  Outside the ticket office.
- Wheelchairs Available
  
  Yes

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Trains from Thatto Heathto Colwyn Bay

Thatto Heath to Colwyn Bay

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Thatto Heath facilities

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Colwyn Bay facilities

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Trains from Thatto Heath
to Colwyn Bay